FWA-ready: the 12-point compliance health check for recruitment agencies
Use this as a 30-minute self-audit. Score each item yes, partly, or no. Anything that isn't a clean yes is your action list — and if more than four items score "no", make FWA-readiness a board agenda item this month.
- Named owner. One named person owns employment-rights compliance, and it is recorded — not assumed.
- Terms with work-seekers. Your terms of engagement for permanent candidates and temps are current, issued before services begin, and match how you actually operate.
- Key information documents. Every temp receives a compliant KID before terms are agreed, including accurate pay illustrations through any umbrella.
- Advertising accuracy. Every live advert reflects a genuine, current vacancy with accurate terms — no evergreen adverts for expired roles.
- Fees and transparency. All fees and charges to clients are disclosed before work begins; no fees are charged to work-seekers for work-finding services.
- Payroll chain due diligence. You can name every umbrella and intermediary in your chain, you hold current due-diligence evidence on each, and you would be comfortable showing it to an inspector tomorrow.
- SSP and rates. Your temp charge rates reflect the April 2026 SSP changes, and your payroll (or provider) is applying day-one SSP correctly.
- Day-one rights. Contracts and onboarding reflect day-one paternity and unpaid parental leave entitlements.
- Harassment duty. You have assessed harassment risk for workers you place — including third-party risk at client sites — and your client terms allocate responsibility for it. From 30 October 2026 the duty to take "all reasonable steps", including against third-party harassment, is in force.
- Documentation discipline. Client briefs, candidate consents, CV submission permissions and the recruitment process are documented end to end and retrievable within a day.
- January 2027 plan. You know which of your own staff pass six months' service before 1 January 2027, your probation and review documentation is fit for the new regime, and you can brief clients on theirs. The ERA timeline for recruiters has every date.
- Horizon watch. Someone reads the guaranteed-hours consultation outcome when it lands — the consultation closes 25 August 2026, and if you run a temp desk, 2027 planning starts there.
Every item on this list sits within the standards BIOR-certified agencies already commit to under the Code of Professional & Ethical Conduct. If you want the documents behind the checklist — compliant terms, KID templates, due-diligence logs — the BIOR Agency Compliance Pack and certification pathway cover all twelve points, and certification demonstrates to clients that you meet them.